The things people ask first.

Our minibus, a 2026 black Renault Trafic, has 8 passenger seats plus the driver, so a group of up to eight travels together in one vehicle. Larger groups travel in more than one vehicle, arranged by us — tell us your full number when you book.

Up to 8 large cases plus hand luggage. Tell us what you are bringing when you book and we will confirm it fits before the journey is agreed.

No. Airport work is a large part of what we do, but Obsidian takes private journeys of most kinds — group travel, corporate trips, long distance, events and local journeys. If you are not sure whether something fits, ask.

Any of them. Regional or national, close by or a long way south — if you are flying from it, we can quote for the journey.

24 hours a day, 365 days a year. Early departures and late arrivals are ordinary work rather than a favour, though journeys do need booking in advance.

Yes — licensed private hire with Wirral Borough Council, and fully insured. We are happy to show you either before you book.

The airport prices on this site are indicative: a starting price by car and a published range by minibus, for collection from one address anywhere on the Wirral, with airport and terminal charges included. Anything else is quoted individually. The price we confirm for your booking is fixed unless you change the booking.

Choose the one you would like when you book. We review every booking and confirm the transport arrangements with you before the journey.

Cash or card after the journey, or bank transfer before the journey. No deposit is required.

No. There is no deposit to pay to hold a booking.

Usually, yes — just tell us when you book, or speak to the driver before you set off. If a stop changes the price we will explain what it costs and agree it with you before the journey goes ahead, never afterwards.

Send us the journey through the booking form, or ring us. Submitting the form is a request rather than a booking — we come back to you to confirm the details and the price, by text, email or phone, whichever you would prefer.

Yes, for airport bookings. If your flight is delayed we will know, so the timing changes rather than the journey being lost.

Airport bookings include up to two hours of waiting time — enough for a slow bag belt and a passport queue.

There is no cancellation charge. Let us know as early as you can and that is the end of it.

No — child seats are not provided, but you are welcome to bring your own. Child seat storage is available on request, so it can stay with us until your return journey.

Yes, at no extra charge. Licensed private hire drivers have a duty to carry assistance dogs under the Equality Act 2010, and we are glad to. Mention it when you book so we can put a cover down.

It is always worth asking. Availability is first come, first served — but if we can cover it, we will say yes.

When we cannot cover a journey ourselves, Obsidian may arrange for another licensed and insured independent private-hire operator to complete it. We send you a quick confirmation telling you who will be completing the job, and Obsidian remains your main point of contact throughout.

Yes, in more than one vehicle — a single minibus seats up to 8. Larger groups are arranged using Obsidian plus additional licensed operators, vehicles and drivers, subject to availability. Enter your full number of passengers when you book, or request a quote, and we will come back to you.

We will tell you straight away rather than leave you waiting.